Press the ‘Windows + W’ key on the keyboard.Once this isĭone, restart the computer and check the status. Plug the device and run the hardware troubleshooter.
However there might be issues with drivers, this forum discussion explains the process for troubleshooting it.īelow is a direct quote from the Microsoft engineer in that thread detailing the various troubleshooting methods: According to Microsoft, Windows 10 does still accept PS/2 inputs.